Payments Policy
This policy outlines payment methods and rules for Milton’s Place, PLLC.
Last updated: November 9, 2025
Insurance & Payment Information
We work with most major insurance providers to make mental health care accessible.
We also offer sliding scale fees for those without insurance or with high deductibles.
Accepted Insurance Providers
Blue Cross Blue Shield
Aetna
Cigna
Optum
Blue Care Network
Priority Health
Carelon Behavioral Health
Quest Behavioral Health
Card on file
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Privacy: We do not store full card numbers locally.
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Authorization: we require an authorization/consent form to keep a card on file for session fees, late/cancel fees, and approved balances.
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Billing timing: your card will charged at time of service or upon claim adjudication for patient responsibility.
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Disputed charges: we will provide itemized receipts and a Good‑Faith Estimate when requested.
HSA/FSA Acceptance
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We accept HSA/FSA cards for eligible services.
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Clients are responsible for confirming eligibility.
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We can provide itemized receipts or superbills upon request.
Superbill Generation
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For out‑of‑network/self‑pay, we can generate superbills with client info, provider info (NPI/EIN), diagnosis (ICD‑10‑CM), CPT, POS, dates, units, amount, and paid status.
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Superbill can be sent via client portal or encrypted email.
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Sent per request.
Sliding Scale & Financial Hardship
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For out‑of‑network/self‑pay, we can generate superbills with client info, provider info (NPI/EIN), diagnosis (ICD‑10‑CM), CPT, POS, dates, units, amount, and paid status.
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Superbill can be sent via client portal or encrypted email.
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Sent per request.
Refunds & Credits
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Overpayments are refunded to original payment method within 14 business days when possible.
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Credits may be applied to next service upon client written consent.